ProBuild of the Carolinas LLC – Terms & Conditions and SMS Communication Policy
EFFECTIVE DATE: July 1, 2026
1. Agreement and Scope of Services
These Terms and Conditions (“Terms”) govern the installation, repair, maintenance, and related services (“Services”) provided by ProBuild of the Carolinas LLC to the owner, tenant, or agent requesting such work (“Customer”). By authorizing the Services—whether verbally, in writing, or by allowingProBuild of the Carolinas LLC access to the property—the Customer explicitly agrees to be bound by these Terms. The specific Services are strictly limited to those described in the Work Order, estimate, invoice, proposal, or written communication (collectively, the “Work Order”).
2. Pricing and Payment
2.1. Payment Terms
The Customer agrees to pay the total amount stated in the Work Order. Unless specific payment terms are expressly written on the Work Order, payment is due immediately upon completion of the Services.
2.2. Late Fees
Balances remaining unpaid after the due date shall accrue interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
2.3. Collection Costs
The Customer agrees to reimburse ProBuild of the Carolinas LLC for reasonable costs incurred in collecting past due amounts, including attorneys’ fees, court costs, and filing fees.
2.4. Lien Warning
Failure to make payment may result in the filing of a mechanic’s lien, construction lien, or other security interest against the Customer’s property in accordance with applicable state law.
3. Change Orders and Unforeseen Conditions
3.1. Changes
Any changes to the original scope of work requested by the Customer or necessitated by site conditions must be documented. Additional charges may apply for extra labor or materials.
3.2. Unforeseen Conditions
Pricing is based on visible conditions. If ProBuild of the Carolinas LLC discovers hidden defects (e.g., mold, asbestos, structural damage, code violations) not reasonably visible prior to starting, work may be paused and pricing adjusted accordingly.
4. Site Access and Customer Obligations
The Customer shall provide clear, safe, and uninterrupted access to the work area, secure pets, and keep minors away. ProBuild of the Carolinas LLC is not liable for damage to personal property left in the work area or for delays caused by lack of access.
5. Schedule and Force Majeure
Estimated start and completion dates are approximate. ProBuild of the Carolinas LLC is not liable for delays due to events beyond reasonable control, including acts of God, weather, fire, supply chain shortages, labor strikes, pandemics, or government actions.
6. Warranties and Disclaimers
6.1. Labor Warranty
Workmanship is warranted only for the period specified in the Work Order; otherwise, Services are provided "as is" except as required by law.
6.2. Material Warranty
Manufacturer warranties for parts or equipment are assigned to the Customer; ProBuild of the Carolinas LLC does not personally warrant these items.
6.3. Disclaimer
To the maximum extent allowed by law, all other warranties, express or implied, including merchantability or fitness for a particular purpose, are disclaimed.
7. Limitation of Liability
7.1. Exclusion of Damages
ProBuild of the Carolinas LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of use, or pre-existing damage.
7.2. Liability Cap
Total liability is limited to the amount paid for the specific Services giving rise to the claim.
8. Indemnification
The Customer agrees to indemnify, defend, and hold harmless ProBuild of the Carolinas LLC, its agents, employees, and representatives from claims, damages, losses, or expenses arising from Customer negligence or breach of these Terms.
9. Cancellation and Termination
9.1. Cancellation
Customers cancelling Services after materials are ordered or work has begun are liable for restocking fees, travel, and labor costs incurred.
9.2. Right to Stop Work
ProBuild of the Carolinas LLC may suspend or terminate Services if payment is not received, the work environment is unsafe, or these Terms are breached.
10. Dispute Resolution
10.1. Governing Law
These Terms are governed by the laws of the state where the Services are performed.
10.2. Arbitration
Disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA). The parties waive their right to a jury trial.
11. General Provisions
11.1. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.2. Entire Agreement
These Terms together with the applicable Work Order constitute the entire agreement between the parties. In the event of any conflict, the specific provisions of the Work Order (including pricing and warranty terms) shall control.
12. SMS and Communication Policy
ProBuild of the Carolinas LLC provides appointment reminders, service updates, promotional offers, maintenance notifications, and other communications related to our Services.
Opt-Out: Text STOP to +1 (980) 272-8447 to unsubscribe. You will receive a confirmation message, after which SMS communications will cease. To receive messages again, you must opt in again.
Assistance: Text HELP or contact us at [email protected] for assistance.
Carrier Disclaimer: Wireless carriers are not responsible for delayed or undelivered messages.
Message Rates: Standard message and data rates may apply. Message frequency varies depending on appointments, promotions, and ongoing communications. Contact your wireless provider for details regarding your messaging plan.
Privacy: For information regarding how we collect, use, and protect your information, please review the ProBuild of the Carolinas LLC Privacy Policy at: